cryptosphere
We listen
Complaints
If something is not right, we want to know. Here's how to reach us and what to expect.
How to raise a complaint
Email complaints@cryptosphere.example with a description of the issue and any relevant details. It reaches the team directly.
What happens next
We will acknowledge your complaint and aim to respond within a reasonable timeframe, keeping you updated as we work through it.
If we can't agree
If you are not satisfied with our response, we will point you to the appropriate next step so your complaint can be reviewed independently.